FAQ / Support
Questions:
Your team chat is provided by UPIA through the standardized and open IRC protocol - All you need is a compatible IRC client (there are many available for all operating systems and devices) and connect to the server "talk.bola.io".
The name of your teams chatroom matches your team URL (the part after nach upia.io/)" with an # prepended (Example: http://upia.io/apaara_servers -> #apaara_servers) - but feel free to create other channels or invite non-UPIA users. To protect your privacy we don't store or keep any logs on the chat servers.
Alternatively you can always access UPIA's web-based chat via https://talk.bola.io:9000.
- Aerobics
- Baseball
- Basketball
- Ice hockey
- Fistball
- Football
- Soccer
- Gymnastics
- Golf
- Handball
- Canoe
- Bowling
- Acrobatics
- Cross-country skiing
- Track and field
- Cycling
- Gymwheel
- Skiing
- Ski-Jump
- Snowboarding
- Tennis
- Trampoline
- Unihockey
- Volleyball
- Hiking
- Watersports
If your sport is not listed, choose one thats close or similar to what you do and drop us a line at support@upia.io and we'll add the support for it. You can change your sports after signup and activation if required.
Your choice of sport affects various settings and customizes the upia.io application specificially for your sport by changing icons, available names of player positions, disciplines and score formats.
Thanks to partnerships and contributions of selected partners the platform is freely accessible for everyone! They also enable us to work on new tools, services and functionality that will be freely available to all teams.
But wait - there's more! We offer a professional package for CHF 69.- yearly to power users, larger teams and organisations. Professional accounts are completely ad-free and feature additional widgets, third party services, and branding options. Your free account can be upgraded to a professional subscription any time.
- All data is transfered via SSL encrypted connections
- We heavily encrypt all credit card data
- Card storage ist firewalled and monitored
- Access is restricted to 3 people
If your credit card data is validated we will renew you licence and charge you CHF 69.- the day before your account expires.
If we can't charge your card, your account will be set into free account mode. You'll be notified of this change and can renew/upgrade your subscription again if desired. Existing data and professional settings will stay intact.
Of course you're free to choose anonther name like uh.. "http://www.upia.io/manly_mammals"). If the URL is still available you'll be able to access your teams page using that url after signup.
1) Direct:
You can directly access your team's pages and tools using the URL you set up during signup (for example www.upia.io/brk_cougars)
2) Login-Box: You can login from most pages using the login box in the top right.
1) Direct:
You can directly access your team's pages and tools using the URL you set up during signup (for example www.upia.io/brk_cougars)
2) Login-Box: You can login from most pages using the login box in the top right.
The users login is shared between the members of your team, while your administrators account should be restricted to your personal use and only shared with authorized staff.
1. Memberlogin
The members (or users) login is used and shared amongst your team's regular members.
2. Administratorlogin
The administrators login is used by the owner and manager of the account and should be only shared with authorized staff. Users logged in with the administratos account can edit sensitive data and settings like ownership, payment and design/branding.
Members can edit pretty much anything, sensitive options like ownership, passwords and payment details are only accessible to administrators. Our experience has shown that team spirit usually wins and the shared password makes upia.io easier to manage and more accessible to the members of your team.
Teampage URL changes have to be done manually, so shoot us a mail and we'll get that done for you.